Who I help
I work with practices and small businesses that already have clients, work and expertise – but feel they don’t fully control processes, time and numbers. The issue is rarely “doing more”, but organising better.
Law firms and lawyers
For those constantly juggling hearings, deadlines, emails and clients expecting instant answers.
- Organisation of matters, files and deadlines.
- Clear flows for first consultation, proposal and engagement.
- Structured follow-up on clients and ongoing activities.
- Dashboards showing workload and margins per client or matter.
Hairdressers, beauty salons, wellness centres
For appointment-based businesses living on repeat clients, seasonality and word-of-mouth.
- Appointment management and reduction of idle time in the diary.
- Smoother check-in and check-out flows.
- Targeted campaigns for inactive or low-frequency clients.
- Simple KPIs on revenue, utilisation and client return rates.
Accountants and consultants
For professionals handling many deadlines, recurring work and highly heterogeneous clients.
- Standardised handling of recurring requests.
- Automations for reminders, missing documents and client communication.
- Clear processes for onboarding new clients.
- Dashboards highlighting which services generate the strongest margins.
Other professionals and small businesses
Technical studios, freelancers, small agencies and service businesses that want to grow without losing control.
- Design or review of the end-to-end client journey: enquiry → proposal → delivery → follow-up.
- Mini-dashboards for visibility on pipeline and revenue.
- Micro-automations for repetitive tasks and back-office work.
- Support in choosing or designing the right digital tools.
Don’t see your exact category here but recognise the underlying issues?
Tell me about your situation: we’ll see if it’s a good fit